A few tips on making your business profitable

Managing or owning a company calls for a lot of time, commitment, overheads and of course human resources. While many of the factors mentioned above can be taken care of by the management, having the right personnel to ensure the smooth flow of operations is crucial and needs to be given adequate consideration.

Hiring the right personnel

Any company that finds itself growing will have to make a decision whether to hire new staff or add more responsibility on its current workers.

Why not insource?

When your company grows, you will have two choices. You can get your existing staff to do more work and pay them more which is not a good idea and can lead to overworked and unhappy employees.

Alternatively, you can hire new staff which would mean going through the entire recruitment process of advertising, interviewing, etc. You will also have to find space for new employees which means you will need to spend a lot more money.


The benefits of outsourcing

Outsourcing is basically when a company hands over the operation of certain processes to third party firms. One good example is customer service. You may have noticed when you make a call to a bank, phone company or other major corporation, the person you get answering the phone is not local. This is because the process has been outsourced to companies in countries like India and the Philippines.

Outsourcing can give a company many benefits. Here are a few of them.

Reduce cost

outsourceOutsourcing your process means you do not have to hire a staff member. You will have a fixed payment agreement with the provider to pay for a person to handle the required task. There is no need to spend money of space, furniture, wages, insurance and other staff related expenses. You only pay a fixed amount to the center that handles the work for your firm.

24 hours availability

Most centers that provide BPO services operate around the clock. Therefore, you can avail of this service without having to put too much burden on your own company. All you have to do is inform the provider of your requirement.

Customer satisfaction

When a customer can reach you anytime, it will make them feel happy that they can get the required information they need without having to wait for the next day thus leading to customer retention.…

PPI Claims In The United Kingdom

Some years back, credit card companies, banks, and other financial institutions sold millions of payment protection insurance (PPI) wrongly. This is what is described as a “mis-sold PPI.” Ideally, people with mis-sold PPI are those people that did not need this insurance or those that could never benefit from it. Moreover, it could be that the policy was imposed or you and you knew very little about it. As such, customers that have been victims of a mis-sold PPI are eligible for compensation. The best way to handle an egg ppi claim is by working with a PPI claims company.

Who sold PPI?lcoker

Major banks and other financial institutions in the UK sold PPI policies. As such, in case you had been operating a credit card or servicing a loan at some point, there is a high chance that you might have been paying for a PPI policy without your knowledge. The details of this financial scandal confirm that even the major names were involved.

Mis-sold PPI

Financial institutions have been accused of selling PPI to people who could not make a claim. You might be wondering why and how. For instance, selling a policy covering for loss of employment to someone who is self-employed, or a pensioner amount to gross violation considering that these people could never claim for loss of employment.

Financial On the other hand, there are cases where the insurance was added to the loan amount. This had the effect of adding the loan amount, which meant the customer had to pay interest on both the premium and the loan. There were also cases where the insurance expired, and the client was forced to pay interest on an insurance policy that was never meant to protect them.

Making a claim

Banks and other financial institutions which guilty of mis-selling PPI are liable to compensate anyone with a valid claim against them. There is plenty of information about how to go about this. Some will tell you how you can handle this by yourself, whereas other recommend the use of professionals. Of the two, it is advisable to work with a PPI claims company. With an expert, you do not have to struggle with the rigorous process of making a claim. A good company will assess your case and determine whether it is justified. With a real case, they are best placed to help you make a claim…